FAQs
Answers to the questions we hear most from TrendArrest shoppers. Can't find what you need? Reach us on WhatsApp or email support — we usually reply within a few hours.
- 4.88/5 from 388 reviews
- Free shipping, always
- 10-day easy returns
- Cash on delivery available
Shipping & Delivery
What shipping methods are available?
We offer free shipping on all orders across India, no minimum order value required. Orders are dispatched via our courier partners and you'll receive a tracking link by email/SMS once your order ships.
How long will it take to get my package?
Most orders are delivered within 4–7 business days of dispatch, depending on your location. You'll get real-time tracking updates once your order is shipped.
Do you ship internationally?
Right now we ship only within India. We're a proudly Indian brand and all our pricing is in INR.
How can I track my order?
Once your order ships, we'll email and text you a tracking link so you can follow it every step of the way. You can also message us on WhatsApp anytime with your order number for an update.
Payments & Offers
What payment methods are accepted?
We accept Cash on Delivery (COD) as well as prepaid payments via UPI, credit/debit cards, net banking, and popular wallets through our secure checkout.
Is Cash on Delivery available?
Yes — Cash on Delivery is available on most orders across India. You'll see the COD option at checkout if it's available for your pin code and order value.
Do you have any ongoing discounts?
Yes! New customers get 5% off their first order, plus 10% off orders over ₹1,499 and 20% off with a free gift on orders over ₹1,999. Check the offer banner at the top of the site for the latest codes.
Sizing & Fit
How do I know what size to order?
Check the size chart on each product page before ordering, as fit can vary slightly by style and fabric. If you're between sizes or unsure, message us on WhatsApp with your measurements and we'll help you pick the right fit.
What if my order doesn't fit?
No worries — you can exchange it for a different size within our 10-day return window. Just raise a request through our returns portal from your order confirmation email, or message us on WhatsApp and we'll help you swap it.
Returns & Exchanges
What is your return and exchange policy?
We offer 10-day returns from the date of delivery. Returns are handled through our returns partner (ecoreturns.ai) — just raise a request from your order confirmation email or contact us on WhatsApp, and we'll guide you through pickup and refund/exchange.
How do I start a return or exchange?
Click the return link in your order confirmation email to open our returns portal, choose return or exchange, and follow the steps. You can also message us on WhatsApp if you'd rather have a hand walking through it.
How will I get my refund?
Once your return reaches us and is inspected, we process your refund back to your original payment method (or via bank transfer/UPI for Cash on Delivery orders). We'll keep you updated by email/SMS at each step.
Trust & Support
Is buying online safe?
Yes. Checkout is encrypted and processed through a secure payment gateway, and every order is backed by our 10-day return policy, so you can shop with confidence.
How can I contact TrendArrest for help?
Message us on WhatsApp or drop us an email — our team typically replies within a few hours during business hours.