Return & Refund Policy

Returns & Exchanges @ Trend Arrest

💛 10-Day Easy Returns

Not vibing with your order? No stress.

You’ve got 10 days from delivery to return or exchange it—no questions asked.

Just make sure:

• The item is unused & unwashed

• Tags, packaging & everything original is intact

• Trying it on is totally cool—just keep it fresh ✨

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A Quick Heads-Up

• Items bought in combo offers can only be exchanged (no refunds)

• Exchanges are subject to stock availability

• We currently support size exchanges only

👉 Want a different style instead?

Simply return your item, grab store credit, and shop your new favorite 💃

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What Can Be Returned

To keep things smooth:

• Items must be in original condition with tags & packaging

• Returns are only accepted for purchases made directly via the Trend Arrest website/app

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Refunds

• Prepaid orders → Refund goes back to your original payment method

   

   

• Processed within 2 working days after we receive your return

• May take 3–5 days to reflect in your account

• COD orders → Refund is provided via Store Credit. COD fee of Rs 99 is non-refundable. 

• Processed within 2 working days after we receive your return. Reflects same day.

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Return Pickup & Self-Shipping

• Our courier will pick up only the items mentioned in your request

  • Pack securely (we want it safe!)

  • Use a reliable courier

  • We’ll reimburse ₹100 (once quality check is done)

    If you’re self-shipping:

     

⚠️ Heads-up: Returns sent without raising a request won’t be processed

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How to Request a Return/Exchange

Super simple 👇

Email us at cs@trendarrest.com with your Order ID

We’ll take it from there 🤝

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Order Status Updates

Give us about 24 hours after delivery for your order status to update in your account.

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Small But Important

• Please ensure the correct items are handed over during pickup

• If there’s any mismatch, we’ll review and update you

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Cancellations

Changed your mind? Happens 😄

• Orders can be cancelled only before they are dispatched

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Offers & Freebies (BOGO etc.)

• Orders placed under Buy 1 Get 1 Free or similar deals are not eligible for returns

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💛 The Trend Arrest Promise

We’re here to make your experience smooth, fair, and fuss-free—from checkout to closet ✨